Privacy Policy | Island Tech Support

WHO WE ARE
Island Tech Support Incorporated is a Jacksonville Florida based Information Technology Managed Services Provider and Technology Consultant. You can learn more about Island Tech Support here and can find contact details on our contact page.

PERSONAL DATA COLLECTED AND PURPOSES OF USE

FORM CONTACT DATA
Throughout the sales process you may voluntarily provide personal information such as contact information through web forms on our site.
We use this data exclusively for the purposes of facilitating sales and services to you and do not sell or transfer your personal information to 3rd
parties without your consent.

COOKIES
Island Tech Support creates and stores cookies which hold data about your browsing behaviors and preferences that help improve your browsing
experience. If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the
login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

EMBEDDED CONTENT
Articles on this site may include embedded content (e.g. YouTube videos, images, articles, etc.). Embedded content from other websites behaves
in the exact same way as if the visitor has visited the other website. In case of any conflicts, the embedded websites privacy policy will supersede the
policies of this one when viewing embedded content.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

ANALYTICS
Our site uses Google Analytics to track behavior of visitors to our site. See Google Analytics Terms of Service and Privacy pages for more information. We analyze browsing behavior to develop a better understanding of characteristics of our sites visitors to better develop sales and marketing strategies and provide relevant content to you, our audience. We have enabled the advertising reporting features, re-marketing features, and Google Signals in our data collection settings. These settings allow us to collect demographic data that is not personally identifiable to you in order to support advertising efforts of our products and services to you. To opt out of Google Analytics visit their opt-out page.

ANONYMOUS BROWSING DATA
We use 3rd party SaaS tools to collect anonymous data about browsing sessions, such as scroll depth, heatmaps, and feedback polls to gain a better understanding of your reactions to our content and design so that we can improve and deliver quality browsing experiences.

WHO WE SHARE YOUR DATA WITH
We do not sell your personal data to any 3rd parties. We transfer anonymous browsing data to 3rd parties such as Google and various social media platforms for the purposes of understanding browsing behaviors and personalizing your browsing experience. Collected personal data such as contact form data and anonymous personal data collected are used internally at Island Tech Support for improving the delivery of our products and services to you. Our data collection practices are in line with competitively relevant providers of goods and services.

HOW LONG WE RETAIN YOUR DATA
Data collected will be retained indefinitely.

WHAT RIGHTS YOU HAVE OVER YOUR DATA
You have the right to opt out of analytics collection data. You can do so here.

You have the right to have your data transferred, erased, or otherwise manipulated by emailing us with your request. If you have a specific concern or request, please send it to: webrequests@islandtech.support.

ADDITIONAL INFORMATION
HOW WE PROTECT YOUR DATA
We leverage industry standard security best practices to protect your data. Example Measures include:

SSL Certificate
Multi-Factor
Authentication where possible
Access Control and Education

This provides an extra layer of protection for anonymous data that we retain as part of the normal browsing experience and for personal
information you voluntarily provide as part of the sales process.

PRIVACY QUESTIONS

All data privacy related questions or concerns may be directed to: webrequests@islandtech.support