Managed Services
Have peace of mind knowing that Island Tech Support is handling all of your IT Support needs.
Island Tech Support gives you 24x7 access to expert technicians, tools and processes that can be both difficult and costly to resource on your own.
Businesses often choose Island Tech Support's Managed services when they are seeking to resolve significant pain points within their IT organization.
One key benefit is that you no longer have to rely on your own internal toolsets to pinpoint and resolve IT service issues. Island Tech Support has the most advanced toolsets at their disposal which results in much faster diagnoses and remediation.
What We Offer
Island Tech Support provides a variety of innovative and comprehensive IT solutions. We deliver quality services in the most efficient way, and our experts will work collaboratively with you to customize our offerings to your particular needs. Book a meeting with one of our consultants to hear more about how we can assist your operation.
Remote Management
Our award-winning software runs silently in the background, continuously cleaning and updating your computer, so it has less problems. Our industry certified engineers receive alerts when your computer has a problem, so we can fix them before they become emergencies.
Hardware Monitoring
If you have slow or outdated hardware, not only are your employees wasting time waiting on slow computers, but you may be leaving your business vulnerable to a variety of security threats. Island tech Support will monitor hardware utilization to detect potential problems and identify outdated or inadequate hardware, and provide recommendations to keep your business secure.
Scheduled Maintenance
Island Tech Support will schedule and monitor Windows, drivers and other software updates, system reboots, disk defragmentation, and many other tasks to improve system performance. Not only will we save your valuable time, but we will give you the peace of mind that these important tasks are completing properly and on schedule.
Automated Alerts
Island Tech Support will detect and send automated alerts that are tailored to your needs. Conditions such as a specified device going offline, hard drive space going below a threshold, or when certain backups or software updates fail can all trigger alerts. These alerts come directly to Island Tech Support, and can also be sent to you to keep you informed.
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Managed AntiVirus Software
We offer iron-clad security and unbeatable peace of mind. Our additional Anti-Virus integration features the award-winning solution by WebRoot. Our software not only detects viruses and malware, but it also removes them and cleans your computer daily.
Cloud Backup
Never worry about your files again. Our encrypted cloud backup service ensures you never have to fear losing anything. And unlimited storage means you never run out of space, and no hidden fees.
Executive Reporting
Island Tech Support will send executive reporting on an automated schedule, to keep you informed on the status of your system, any current or ongoing issues, and any issues we have recently resolved for you.